The Birks Cinema is an ambitious outward-looking community enterprise in the heart of Aberfeldy in rural Perthshire. A world class independent cinema programme will always be at the heart of what the building offers to its community and visitors. The cinema incorporates a café split over two levels that offers cinema snacks, refreshments, lunch and evening snacks. Our additional focus is to improve the lives and well being of the community we serve by providing a social hub and space for local groups to run activities.

The ideal candidate will have previous experience of working in a coffee shop or similar environment but the main criteria is that the successful applicant must be enthusiastic and committed to providing excellent customer service. We also welcome people who are passionate about food and films and willing to contribute ideas. This role would suit a person with a flexible approach and a cheerful ‘can-do’ attitude.

Purpose

Customer Experience Assistants play a vital role in the day-to-day front facing services of the organisation, serving customers food and beverages from the café, selling tickets for films and events and ushering our cinema audiences.

Responsibilities

You’ll work closely with Duty Managers and report to the Café Bar Manager. Your day-to-day duties will include:

• Selling tickets for a wide range of films, food and beverage at our till counter

• Taking orders and serving food and beverages in a busy cafe environment

• Brewing up tea and coffee items 

• Food preparation and light cooking duties

• Ushering cinema customers

• Ensure that a high standard of cleanliness is maintained

• Always provide excellent customer service

• Co-operate and communicate effectively with colleagues

• Maintaining a safe environment for our customers and staff

We’re open 7 days a week, so mornings, evenings and weekend work is required.

Qualities

• Communicates honestly, openly and consistently

• Adopts a flexible, adaptable approach to tasks and relationships

• Values and respects input from colleagues, actively seeking feedback

• A team player who stays calm under pressure

Your Experience

• Ideally, you would have some previous hospitality experience 

• Be cheerful and willing to work hard as part of a team.

• An interest in films and live events would be advantageous.

What we can offer: Flexible hours, a share of the monthly tips, free food and paid breaks on 6 to 8 hour shifts and free tickets to films.

To apply: for this position please email your CV and a short covering letter stating why you are interested in working for us and a brief description of how your experience or personality matches the position to: support@birkscinema.co.uk

Candidates will be able to start immediately. 

If you do not hear from us within four weeks of submitting your application, we have decided not to pursue your submission on this occasion.